Seen and Heard at AESP

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By Karen Healey, PECI Associate Director, Marketing Services

I am fortunate enough to be attending this year’s AESP conference in San Diego, California.  The rain kept us all inside today, but that was okay – there were some fascinating presentations.

One of the sessions I went to had some particularly great info.  Called “Feet on the Street” it was a review of community based approaches to residential programs (and specifically direct install programs).  Some of the insights:

  • DTE found that community networks were the fastest and most costs effective way to get the word out about their Energy Efficiency program
  • Roughly half of their participants now learn about the program through Word of Mouth
  • Progress Energy found that the details matter – they provide a meal at their community kick-off meetings, using a local caterer
  • When they discovered that people weren’t attending because they did not have child care, they partnered with groups like 4H to provide child care
  • Opinion Dynamics has evaluated a number of community-based programs and found that sometimes programs are launched with unclear goals
  • They also found that organizations often don’t account for the significant up front planning and coordination required for these programs to be effective
  • However, community based programs can be very effective when appropriately scoped

In response to an audience question, panelists said that these programs can be cost-effective, and usually fall in the mid-range compared to other residential programs. 

There was a lively question and answer and people were quick to share insights and experiences on what has worked in other situations.  This is the reason I love to come to these conferences – to learn from my peers about effective ways to increase adoption of energy efficiency.

Posted on February 07, 2012 |
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Comments

These lessons learned about community based programs are very interesting. Removing barriers to participation maps closely to an event management mindset. Getting people attending, involved and engaged means making it easy (childcare, convenient location) and comfortable (food & beverage) for them. Basically removing as many "no" reasons as possible.

I agree with Chava, the less barriers the better. Also the fact that having a clear goal is really important for all involved, especially so you don't run out of momentum just as you gain traction. Looking forward to hearing more from Karen when she gets back.

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